Round Up for Child's Play / Blapature Co.

July 11th 2018

From now until August 1st, you'll be presented with an option to round your order up to the nearest dollar, in support of Child's Play100% of all proceeds will be donated directly to the Child's Play charity.

This fundraiser is a part of the Blapature Co. Charity Bash, featuring a host of personalities from the Team Fortress 2 community. The stream will be broadcast live through the Essentials.TF Twitch channel.

How it works is simple: we'll round your order up to the nearest dollar. We'll then donate 100% of the round-up amount to Child's Play through the Blapature Co. Charity Bash. Donations are not tax deductible.

Plus, round-up donations count towards receiving an in-game medal! Want to learn more? Click here!

Privacy Policy Update

May 24th 2018

That's correct, Marketplace.tf is also amending its privacy policy. If you're wondering why everyone is changing their privacy policies, this guide on the GDPR is very helpful.

You can view our new privacy policy here. Below, we'll explain in less formal terms how we collect, use, and protect your data.

 

To provide everyone with access to Marketplace.tf, we have to collect certain information from and about you. Depending on the actions you perform on your account, we will collect different information. Our general policy is to only collect information that we have a legitimate business interest in using (and in a way that does not infringe on your privacy rights). 

-We use Google Analytics which records anonymous usage data for the purpose of analyzing usage of our website and improving upon our service. You can see Google's privacy policy here.

-It is safe to assume that we are always recording your IP address and usage activity (which pages you visited / how long / etc.) when you use Marketplace.tf. If you create an account with us, we will store your SteamID, along with information about your Steam account (avatar, name, trade offer URL, etc). This information is necessary to allow you to access your account, and to represent you to other users on the platform when you choose to interact on our public marketplace.

-When you share personal information with us, such as an email address, shipping/billing address, full name, etc., we will record the information unless otherwise stated. We do not collect your personal information unless you choose to provide it to us (either by providing it directly to us, or through one of our payment processors when making a payment).

-When you pay with PayPal, we record your PayPal account information (PayPal email address, full name, billing address, etc.) for anti-fraud and record-keeping purposes. 

-When you pay with a card without using PayPal, we will record limited card information (full name, last 4 digits, expiration date, CVV verification status, card brand, card country, email address, etc.) for anti-fraud and record-keeping purposes. It is impossible for us to access your full credit card number or CVV, as our payment processor does not provide this data to us.

-When you verify a card through our card verification system, we will record the same information listed above for direct card payments. When you click to "delete" a verified card, the verified card information is not automatically deleted from our database for the purposes of preventing fraud, but it is marked as deleted and the verification process must be re-initiated to use the card.

-When you verify a physical address through our address verification system, we will record and retain information on your address (the full text of the address, information on its component parts, information on its deliverability status through our postal partner, and any information relevant to the tracking of verification postcards). When you click to "delete" a verified address, the verified address information is not automatically deleted from our database for the purposes of preventing fraud, but it is marked as deleted and the verification process must be re-initiated to use the address.

-When you perform Steam trades with us we record all information about the trades. You can view your history of Steam trades with us here.

-When you use our APIs we may record usage information (IP address, access key, time, endpoint, path, etc.) for every API request.

-When you make changes to your account we may log information on the update (date of change, information changed, previous values in some cases).

-When you verify your identity we will record your basic identity information such as name, address, last 4 of card digits, etc. We do not request or store your Social Security Number (SSN) or similar tax identifiers at this time. The image files of the verification documents are encrypted whenever stored in our database. When an identity verification submission is denied, the images are deleted from our database immediately. When an identity verification submission is approved, the files are re-encrypted with a long-term asymmetric encryption key that is stored externally to the service itself.

SteamRep / Community Protection

Marketplace.tf strives to make the TF2 and Steam communities a safer, fraud-free environment. To this end, we may share certain information with outside organizations (SteamRep, Valve) or representatives of other platforms we own (scrap.tf, backpack.tf). The information we share with these parties is limited and restricted solely to their duties. Specifically, we may share the following pieces of information with the aforementioned parties:

  • Your Steam Account information (name, URL, avatar, SteamID, etc.)
  • Limited usage information (history of IP usage, alt accounts detected by IP sharing, etc.)
  • Item deposit / withdrawal information (if you put an item onto Marketplace.tf to sell it, or withdraw an item that you have not sold, that information may be shared.).

We will never share payment information such as card details, name, email addresses, shipping/billing addresses, etc. with these parties. 

Unusual Taunt Autoprice Changes

May 16th 2018

Since the release of the Jungle Inferno update, unusual taunt prices have experienced a large amount of instability. Unfortunately, this means that our AutoPrice feature can no longer provide accurate prices for these items.

 

Unusual Taunts will no longer have an AutoPrice, nor will they display as being discounted ("X% off"), and they will not appear on the Deals page. Almost every single Unusual Taunt was erroneously marked as being heavily discounted, so unfortunately we have had to remove them from these areas.

We'd love to hear your feedback on our Discord and Subreddit.

Payouts Update

May 7th 2018

As we recently discussed in a previous blog post, we've released a change to the Payouts system. For information on the thought process behind these changes, please read the aforementioned blog post.

 

Starting today, you will see a number of different options when you request a payout. These options have changed since our previous blog post, so please read them.

 

If your PayPal account does not have higher fees incurred on payouts, you will have the following options:

  • 2-hour Payout (Free).
  • 1-hour Payout ($0.12 fee). This covers just under half of PayPal's standard payout fee.
  • 10-minute Payout (5% fee).

However, if PayPal charges an additional fee to send a payout to your address, the following options are available:

  • 24-hour Payout (Free).
  • 1-hour Payout (2% fee).
  • 10-minute Payout (7% fee).

 

If you have any questions, comments, or concerns, please reach out to us through our Discord Server and Subreddit.

Upcoming Payout Changes

April 22nd 2018

This blog post outlines changes that are going to be put into place two weeks from today, which is May 6th, 2018. No changes will be made until that date. All numbers here are subject to change (and if they do we will keep you informed).

 

Currently, Marketplace.tf offers free 24-hour payouts (although most payouts get sent within 1-2 hours). Additionally, we cover the fees that PayPal charges to send payouts. Normally, these fees are manageable, but for some users, PayPal charges much higher fees to send payouts. Our goal is to ease this financial burden while still providing fair and reasonable payouts to our sellers.

Starting May 6th, there will be two different options when requesting a payout:

  • 1-hour Payout (free)
  • 10-minute Payout (5% fee)

However, if we detect that PayPal charges higher fees for your account, these will be your payout options:

  • 24-hour Payout (free)
  • 1-hour Payout (you pay PayPal fees)
  • 10-minute Payout (5% + PayPal fees)

 

Most users will be able to take advantage of free 1-hour Payouts, and 10-minute Payouts are becoming available as an additional option. If PayPal charges additional fees for your account, you are able to receive free 24-hour Payouts, or pay PayPal's fees for faster Payout options.

 

Please note that these changes are not yet live; payouts are currently completely feeless, so if you must, you can withdraw your funds before the changes become live. Additionally, we'd appreciate your feedback in our Discord and Subreddit. Thanks!